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Root Folder > Billing

Am I charged when I enter my credit card information?
Can I downgrade my Virtual Machines?
Can I get a custom plan (CPU, RAM and Disk Space)?
Do you offer refunds?
How do I cancel my account?
How will I be billed?
I submitted a PayPal payment but the balance is not updated. What is going on?

What currency do you accept?
What form of payment do you accept?
Will I be charged while my VM is powered off?

Root Folder > Control Panel

How to retrieve a lost control panel password?

Root Folder > Technical

Can I have more than 1 external IP address on a Virtual Machine?
Can I use SSH Key to log into my Virtual Machine?
Do you offer Microsoft Windows servers?
Do you provide console access?
How can I set up Firewall on my Virtual Machine?
How do I connect to my Virtual Machines?
How to add an additional RDP user to your Windows VPS
How to create a SSH Key?
How to expand the disk space of your Windows server
Installing and Configuring SQL Server Instance

Is firewall enabled on the Virtual Machine?
What IP address space can I use for my Internal Network?
What is a virtual disk drive?
What is an Internal Network?
What kind of virtualization platform do you use?

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